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Chiropractic First - IOI Mall Puchong

Updated 2026-08-09 · 1,333 reviewed · 56 listed · Scored from 172 Google reviews · How we rank ›

4.7(172) 85 composite score See reviews on Google ✓ Google-verified
Sports ChiropracticGeneral Chiropractic ClinicPhysiotherapy & Rehab Combo ClinicsPosture Correction & ScoliosisPrenatal & Pediatric ChiropracticTCM & Bone Setting / Wellness CentresSpinal Decompression & Disc Therapy
Chiropractic First - IOI Mall Puchong
Services
Sports Chiropractic, General Chiropractic Clinic, Physiotherapy & Rehab Combo Clinics
Reviews
172

What recent reviews say

Most patients report real improvement in neck, back, and hip pain within a few sessions, backed by the clinic's careful pre-treatment x-ray assessment. Dr. Si Moi and Dr. Koh Zu Xiang are named repeatedly for gentle technique and attentiveness. One significant complaint raises concerns: a budget package buyer waited three weeks, then faced pressure to pay immediately for x-rays at a partner clinic or lose their remaining credits.

The clinic maintains a calm, clean environment and staff handle urgent reschedules readily. Multiple long-term patients credit specific doctors for helping them after years of pain elsewhere. The trade-off: this model requires upfront imaging costs and commitment to a treatment plan before seeing results.

Praised for
  • gentle and professional adjustments
  • noticeable pain relief after sessions
  • clean and well-organized clinic
  • friendly and caring staff
  • thorough pre-treatment assessment with x-rays
Watch-outs
  • long wait times for appointments
  • aggressive upselling of x-ray packages
  • payment on the spot for imaging required before refusing further treatment
skilled-adjustmentpain-relief-effectivefriendly-staffprofessionalclean-clinicgood-communicationgentle-techniquelong-wait-timespushy-upsellingknowledgeable-doctorcaring-approachconvenient-location
Best for: People with chronic neck or back pain seeking a methodical, hands-on approach.
Think twice if: Budget-conscious patients should know that x-ray packages require immediate payment at the partner clinic, and refusing delays treatment approval by several weeks.

Strengths

  • Named doctors with strong individual reputations (Dr. Si Moi, Dr. Koh Zu Xiang, Dr. Mathumalar)
  • Mandatory pre-treatment spine x-rays reduce guesswork
  • Same-day urgent appointment scheduling when possible
  • Posture and home-care advice given alongside adjustments

Worth knowing

  • Dr. Si Moi praised for gentleness over multiple years
  • Dr. Koh Zu Xiang specializes in lower back and neck cases
  • Dr. Mathumalar noted for attentiveness to patient needs
  • Spine x-rays required before any treatment (not optional)
  • Patients report improvement typically within 3-4 sessions
  • Partner clinic arrangement for x-ray imaging; payment on the spot
  • Flexible rescheduling for urgent cases
  • Home stretches and posture tips provided as part of care

What reviews say by service

Sports Chiropractic
No sports-specific injuries mentioned in reviews; general evidence of pain relief applicable to active patients.
General Chiropractic Clinic
Strong positive feedback on adjustments, technique, and staff professionalism across multiple patients.
Physiotherapy & Rehab Combo Clinics
Soft tissue therapy and home-exercise guidance mentioned; partial evidence for combo services.
Posture Correction & Scoliosis
Posture advice given after treatment; no explicit scoliosis case outcomes described.
Prenatal & Pediatric Chiropractic
No pregnancy or pediatric cases mentioned in reviews.
TCM & Bone Setting / Wellness Centres
No TCM or bone-setting services mentioned.

How it compares

  • Rated 4.7 against a 4.77 average across the 49 sports chiropractic businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Rank
Star rating 81
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
146
4
17
3
1
2
1
1
7

Common questions

Do I need an x-ray before treatment?
Yes. The clinic requires a full spine x-ray prior to any treatment. X-rays are arranged at a partner clinic and payment is due on the spot.
How long before I see improvement?
Most patients report noticeable improvement in pain or mobility within 3-4 sessions, though some note ongoing benefit over weeks and months.
Can I rebook a missed appointment quickly?
Yes. Staff handle urgent rescheduling and will prioritise urgent cases when possible.
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Last updated 2026-08-09